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CONDITIONS OF SALE 1) - GENERAL CONDITIONS These terms and conditions of sale govern the sale and supply, to consumer customers, of the works of Art Village, henceforth referred to as Seller in the website www.artvillage.it, and put up for sale to the conditions described below. These conditions combine in this case the provisions of D.Lgs. n° 185 del 22/05/1999 containing the rules for the protection of consumers in respect of distance contracts and the D.lgs. 9 aprile 2003 n. 70 relating to electronic commerce. The delivery of your purchases can be made both at home and in another place or to a person you specify. The direction of Art Village reserves the right to change these conditions if necessary by giving timely notice in this site.
2) – AUTHENTICITY OF ARTWORKS
VILLAGE ART contractually guarantees the authenticity of all the digital pictures printed on canvas sold and assumes immediately the legal responsibility.
3) - CONDITIONS OF PURCHASE Each piece available for purchase has a picture and a fact sheet. Each work appears with all the necessary information to allow the purchase and appears in the relevant category. The display of colors of the artwork on the website may vary due to monitor settings of the customer, so the Seller can not guarantee that the colors of the actual products are reproduced on the screen of the customer in a truthful way.
4) - MODE OF PAYMENT By visiting our catalog on ARTVILLAGE.IT you can purchase the product within each tab by clicking on the "ADD TO CART" the selected item and by indicating the amount (default quantity is 1). To order other items, simply repeat the same operation, so that these are added to your shopping cart and prices updated. 4.1) - Your basket: is visible in the upper right on every page; clicking on the "View Cart" you will have the list of products and the total amount and you can change quantities or delete unwanted items. Clicking on the "Proceed to Payment" you can access the payment of the products.
The steps to complete the buying order are the following:
4.2) –personal data: data are required to acquire the order, to issue the receipt and make the shipment of the items in your basket. Therefore is required to fill every fields.
4.3) - Payment by credit card: This page is provided in safe and protected mode by the PAY PAL bank which is responsible for receiving payments on behalf of ARTVILLAGE.IT, the link is encrypted so it is completely safe and will be shown by the appearance of a closed padlock at the bottom of the browser window. Depending on the settings of your browser and operating system, could also pop up a dialog warning that you are entering a safe area. In the case of mistaking in entering data you can return to ARTVILLAGE.IT page and try again. After entering credit card information, by clicking on "AGREE AND CONTINUE" command the buying order will be executed. At the end of the procedure you will see a page with the confirmation of payment and a receipt of credit card transaction will be shipped directly from the bank by e-mail; no data related to the credit card used for payment is transmitted to the site ARTVILLAGE.IT.
4.4) - Payment by bank transfer:
The customer after the bank transfer must place the order at the following e-mail: ordini@artvillage.it indicating the title of the painting, the code and quantity.
We accept both traditional bank transfers and online bank transfers.
It’s necessary to specify in the purpose of transfer the code of the artwork selected, the title and the amount.
The delivery of products will take place immediately after the receipt of your e-mail with the data of the transfer performed or a fax number of the transfer receipt to +39 080 2376633 (indicating clearly the reference of the order, surname, name and e-mail), to enable us to verify the accounting by our bank.
The serial number present in the receipt mail is meant to be used as a reference in any request for assistance to our servizioclienti@artvillage.it
5) - DELIVERY AND COSTS 5.1) - Purchase orders are accepted for delivery both domestically and abroad. Deliveries are made through national or international courier service. 5.2) - The works are properly packed and protected and transportation is insured. 5.3) - The delivery charges for delivery in Italy are included in the price. The costs for deliveries abroad and any customs duties are paid by the customer. 5.4) - Since the reception of payment, according to the method of payment chosen by the customer, orders are processed as they are received considering this as the starting point for the time of delivery, expected within 15 working days on the national territory. The courier will deliver the goods directly to the address given at the time of purchase. If delivery does not happen with success (if the customer is absent at the time of delivery), the customer will be contacted by our Customer Service as soon as possible, making arrangements directly with the customer. Art Village is not responsible for any delays attributable to the fault of the shipper.
5.5) - The seller accepts no responsibility for any delays in processing the order and / or delivery of material ordered. 5.6) - In case of repeated inability to deliver to the address specified by the customer, the material ordered must be withdrawn within 5 working days at the warehouses of the courier. Upon receipt of the package, we invite you to check: - That the number of packages indicated on the consignment note is actually the one delivered; - The package is intact and not damaged; any disputes must be reported to the carrier indicating on the consignment note signed for the withdrawal the words "subject to Remote Control", otherwise the package will be considered as delivered well.
6) DISCLAIMER The commitment of ART VILLAGE is to operate as precisely as possible, however, may inadvertently incur inaccuracies or inexactness technical or factual and / or typographical errors. ART VILLAGE reserves the right to make changes and modifications to the website whenever necessary without prior notice. Also ART VILLAGE does not warrant that the information contained in this website are in compliance with the jurisdiction of any country or that the products displayed on the website are permitted for sale in all jurisdictions.
7) - RIGHT OF WITHDRAWAL 7.1) - If the customer is a consumer, has the right to cancel the purchase for any reason, without explanation and without penalty, pursuant to DL 185/1999 and conditions set out below. 7.2) - To exercise the right of withdrawal, the customer must inform the Seller of such determination within 10 working days from the date of receipt of the material. The notice must be given by registered letter with acknowledgment of receipt addressed to ART VILLAGE of Domenica Petrafesa, Via Palermo 140-70024 Gravina in Puglia. Communication can also be sent by fax to +39 080 2376633, but must be confirmed by registered letter with acknowledgment of receipt, sent absolutely within 48 hours.
7.3) - The right of withdrawal is still subject to the following conditions: - The product purchased shall be returned intact, with all its facilities, inside its original packaging. - The shipping costs for returning the material purchased is entirely borne by the customer. - The cost of delivery to the customer and any additional costs attributed to the customer when ordering will not be reimbursed. - The product purchased, in the process of restitution, travels under the full responsibility of the customer. - If the goods are damaged during shipping, Seller will notify the customer within 5 working days from the date of receipt of return, to enable the action of revenge on his courier. In this case the material remains available to the customer and the withdrawal request was canceled. - Seller is not liable in any way for damage, loss or theft of purchased materials returned with shipment without insurance. - The material returned will be examined at his arrival at the premises of the Seller to assess any damage or tampering and to assess the amount of recovery. - Given the above and any repair costs, within 14 working days from the return of the material purchased, the Seller will refund the customer, with Bank Transfer, the amount paid to purchase. To allow the payment of the transfer, the customer is responsible to communicate via e-mail his bank account to the address of Gallery Art Village Direction: servizioclienti@artvillage.it.
7.4) - The right of withdrawal is lost when there is partial or total alteration of the integrity of the material purchased, including: - Partial or total lack of the original packaging. - The absence of integral elements of the envelope. - The loss of material for reasons not attributable to transport. Forfeiture of the right of withdrawal means the return of the purchased material to the customer who pays the shipping costs.
8) CLAIMS Claims for defective products or dysfunction of the delivery service may be forwarded by e-mail address: servizioclienti@artvillage.it
9) PRIVACY ART VILLAGE treats personal data of its customers in compliance with the requirements of Legislative Decree 196/2003. Personal data are processed in the normal activities, only to process your order and if a problem arises to contact the buyer. As required by law, the person concerned may obtain confirmation of the existence or not of personal data and that these are communicated clearly. The person concerned may also request the cancellation, change, transformation into anonymous form or block of data, for legitimate reasons the treatment itself.
10) - DISPUTES The sale between the seller and the customer consumer is meant to take place in Italy and is regulated by Italian law.
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